Patient Message Routing
Patient Message Routing Software for Healthcare Teams
ONCALL Orchestrate helps healthcare organizations route patient messages, urgent calls, after-hours requests, and physician notifications to the correct provider or escalation workflow.
Route patient messages
Send after-hours patient calls and urgent messages to the correct physician, nurse, department, or workflow.
Escalate when needed
Automatically notify backup providers, supervisors, or escalation contacts if there is no response.
Track activity
Maintain visibility into notifications, acknowledgments, retries, escalation timing, and message history.